Shipping policy

Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.


Definitions
For the purposes of this Disclaimer:
  • "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to InnerBuddies.
  • "Goods" refers to the items offered for sale on the Service.
  • "Orders" means a request by You to purchase Goods from Us.
  • "Service" refers to the Website.
  • "Website" refers to InnerBuddies, accessible from www.innerbuddies.com.
  • "You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.


Domestic Shipping Policy
Thank you for visiting and shopping at InnerBuddies. The following terms and conditions constitute our Shipping Policy.


Shipment processing times
All Orders are processed within 2-3 business days. If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of Your Order, We will contact You via email or telephone.


Shipping rates & delivery estimates
Shipping charges for Your Orders will be calculated and displayed at checkout. Delivery delays can occasionally occur.

  • Shipping method: DHL
  • Shipment cost: Free
  • Estimated delivery time:
  • Within the Netherlands 3-5 business days
  • Within EU countries but outside the Netherlands 7 business days


Shipment to Your address
InnerBuddies ships to addresses within the Netherlands, Belgium, Austria, Bulgaria, Croatia, Chechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.


Shipment confirmation & Order tracking
You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s).


Damages
InnerBuddies is not liable for any products damaged or lost during shipping. If you received Your Order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.


Contact Us
If you have any questions about this Shipping Policy, you can contact Us:

  • By visiting this page on our website: Contact
  • By sending us an email: info@innerbuddies.com