User Manual

For the correct text, please select your language in the menu bar.

STEP 1: Connect your personal code to a user

  1. Log in via the website and go to 'Dashboard'.
  2. Click on 'Add new user', fill in the details, and go to 'Submit".
  3. Enter your personal code (for example: IB-A-0001) and click on 'Add kit'.

Note: You can find your personal code on (1) the frontside of the box, (2) the backside of the envelope, and (3) on the tube.

STEP 2: Fill in the 3-day food diary

  1. Go to ‘Fill in’ under Food diary.
  2. Click on ‘Add item’, fill in the products with corresponding quantities/units, and go to 'Add item’.
  3. Do this for all meal times and days.
  4. Submit the food diary by clicking on ‘Submit food diary’.

Note: You can make adjustments to the food diary by going to ‘View’ and ‘Reopen’, but do not forget to close the food diary again afterwards.

STEP 3: Take a stool sample and send it back

  1. Have the necessary materials ready which you can find in your envelope (for instance: Faeces Catcher).
  2. Take a stool sample and place it in the provided tube.
  3. Send the return envelope to our laboratory free of charge.

Note: Access the guidelines for taking a stool sample by clicking on the ‘Stool sample’ button below.

STEP 4: Fill in the survey

  1. Go to ‘Fill in’ under Survey.
  2. Fill in the answers with corresponding comments, and go to ‘Previous’ or ‘Next’.
  3. Do this for all questions.
  4. Submit the survey by clicking on ‘Submit survey’.

Note: You can make adjustments to the survey by going to ‘Reopen’, but do not forget to close the survey again afterwards.

STEP 5: View your results in the dashboard

  1. Our laboratory will analyze a stool sample within 4 weeks after arrival.
    You will receive an email as soon as the results are visible.
  2. Go to ‘View’ under Results.
  3. Click on each item for more information.

Note: Access the guidelines for viewing your results by clicking on the ‘Results’ button below.